Since we want you to be 100% satisfied with your order from
"Spoil that Pet Shop", we guarantee a full refund (minus initial shipping charge)
 for all  merchandise returned to us within 30 days from the receipt of
your order that does not meet your satisfaction.  

Please contact us via our Contact page
or call 804-384-6373 (Mon-Sat 10am-5pm EST)
for a Return Authorization number and instructions.

Items must be received in good condition
with original tags and/or packaging.

(Items returned in less than new condition
will be subject to a 15% restocking fee.)